.png "Moments Party Rentals")
All quotes have informational purposes only and do not guarantee availability of rental equipment.
Making your party and event reservations at Moments Party Rentals is fast and easy. Browse through the website and explore all the categories, as you see items of your preference just click the "Add to Cart" button on every product page. When you click the checkout button an informational quote is going to be sent to your email and the order can be concluded. Feel free to request a quote over the phone, we will be happy to assist you. Please fill in one of our inquiry forms accordingly with your rental needs, as follows:
TENTS: https://forms.gle/z39MoggVp64vGaJw7
TABLES, CHAIRS AND OTHER RENTALS: https://forms.gle/4P7XodfKRhv4cHX6A
BACKDROP & DECOR:
https://forms.gle/P9EPBVJz5TkhUjqW8
We look forward to serving you!
Making your party and event reservations at Moments Party Rentals is fast and easy. Browse through the website and explore all the categories, as you see items of your preference just click the "Add to Cart" button on every product page. When you click the checkout button an informational quote is going to be sent to your email and the order can be concluded. Feel free to request a quote over the phone, we will be happy to assist you. Please fill in one of our inquiry forms accordingly with your rental needs, as follows:
TENTS: https://forms.gle/z39MoggVp64vGaJw7
TABLES, CHAIRS AND OTHER RENTALS: https://forms.gle/4P7XodfKRhv4cHX6A
BACKDROP & DECOR:
https://forms.gle/P9EPBVJz5TkhUjqW8
We look forward to serving you!
To guarantee your reservation, an immediate deposit of 50% of total order is required. Please be advised that items are only removed from inventory for your event after deposit has been placed. The remaining balance is due on the Wednesday prior your event date. The balance will be charged on the credit card on file. We will send an email reminder 4 days before your event, in case you opt to pay with another payment method, let us know after the reminder balance email.
Our cancellation policy is as follows: * ALL deposits are non-refundable. For cancellations before 30 days of delivery we will retain the amount of the deposit placed in a Raincheck (good for 1 year toward a future event). * TENTS AND DANCE FLOOR: All TENTS AND DANCE FLOOR orders cancelled within 15 days of delivery are due in full, (100%). If you have paid the deposit (50%) of your order the remaining balance is going to be charged on the credit card on file and no rainchecks will be applied. * ALL other rentals: (tables, chairs, linens, backdrops and others) - If you need to cancel your order, we require up to 7 days notice. Orders cancelled within less than 7 days, we retain 50% of the order as a cancellation penalty fee. The remaining balance is going to be applied as a raincheck. If you cancel within 15 days, the cancellation penalty towards the raincheck value is 30%. Before that timeframe cancellation requests, no penalty fee applies. All requests for cancellation within 48 hours of delivery date are due in full, no rainchecks will be provided. If you would like to reschedule your event, please note that rescheduling fee applies. Rescheduling Fee: $99
Yes, delivery is available for orders of $100 and up. Please be advised there is a fee for all deliveries. The delivery fee is charged according to distance from our warehouse. Please provide as much information about delivery location as you can, obstacles, distance from the property incurs extra fees. If you don't meet the minimum required for delivery, you can always add more items or pay the difference to meet the requirement. Please be advised that we offer pickup option at the warehouse (not all items can be picked up at the warehouse). Contact our office for details.
Rental period is per day. It doesn’t mean 24 hours. If you want the rentals from 4:00 Pm rental period is until 10:00 of same day. Pickup is done the next day.
If you want to stay longer with the rentals, we charge full rental for the first day and 50% rental the second day forward. We offer scheduled delivery time service (pickup as well) at the same day (fee applies).
If you want to stay longer with the rentals, we charge full rental for the first day and 50% rental the second day forward. We offer scheduled delivery time service (pickup as well) at the same day (fee applies).
It is a fee that covers reasonable, accidental damage to the equipment incurred with normal use. It is required for ALL orders above $500 and ALL pickup orders. If you place your order online and doesn’t add the DW fee, please be advised that we will add the fee and charge card on file without notice. It is optional for orders below $500 that are delivered to event location. Damage waiver is not a liability insurance, it doesn’t cover missed, stolen or damages due to improper use. Please be advised that it doesn’t cover misuse, loss, or negligence. Damage waiver fee it is non-refundable.
Example of damage waiver covers:
* Minor damages: Items that are damaged through normal use such as table scratches, dishware chips, glassware cracks, etc.
* Breakage: Items broken through normal use such as broken handle, etc.
* Linens: Food and drink stains caused by normal use of linens.
Tent wear and tear: Physical damage caused by acts of nature (hail, rain, wind, snow) to the rented installed tent. DOES NOT cover any damage caused by the tent to the surrounding area, property, or other rental items. DOES NOT cover damages to customer installed tents.
* Minor damages: Items that are damaged through normal use such as table scratches, dishware chips, glassware cracks, etc.
* Breakage: Items broken through normal use such as broken handle, etc.
* Linens: Food and drink stains caused by normal use of linens.
Tent wear and tear: Physical damage caused by acts of nature (hail, rain, wind, snow) to the rented installed tent. DOES NOT cover any damage caused by the tent to the surrounding area, property, or other rental items. DOES NOT cover damages to customer installed tents.
Example of items NOT covered on damage waiver:
*Any missing items
*Theft, vandalism, or other dishonest acts towards rentals items either by you, person in your employ or a third party.
*Negligence such as items left out in the rain, items improperly secure during transportation, items dragged across rough surfaces, etc.
*Linens: Burn holes, wax, ink stains, tear, and excessive soiling of linens beyond normal use causing mildew. Item will be replaced and card on file will be charged. Linens are inspected and washed and damage is expected to be defined within 5 days of return of the rentals.
*Tents: Any damage not caused by weather such as rips and tears from sharp implements, excessive tape, paint, strings, or any other human caused damages.
*Any missing items
*Theft, vandalism, or other dishonest acts towards rentals items either by you, person in your employ or a third party.
*Negligence such as items left out in the rain, items improperly secure during transportation, items dragged across rough surfaces, etc.
*Linens: Burn holes, wax, ink stains, tear, and excessive soiling of linens beyond normal use causing mildew. Item will be replaced and card on file will be charged. Linens are inspected and washed and damage is expected to be defined within 5 days of return of the rentals.
*Tents: Any damage not caused by weather such as rips and tears from sharp implements, excessive tape, paint, strings, or any other human caused damages.
Please contact our office, call, text or email us for requesting a cancellation. Please be advised that we don't refund money to your account or credit card. We issue a rain check in your account in the amount of the deposit required good for up to 1 year. Please check our cancellation policy for penalty fees. If you want to request to use your Rain check please be aware that is based on availability of inventory for your new date, office approval and subject to price changes. If the delivery team has loaded the van and/or left the warehouse for delivery and client requests cancellation we won't issue any rainchecks. Please note, your event can only be rescheduled twice when you are using your rain check.
Yes, upon request and availability of the team we can provide a visit before the event. The fee for this service is $50 for events located within 25 miles from warehouse and $75 for events above 25 miles away. Fee is not refundable.
No. We do not offer event planning services, we can provide inventory to a complete party and advise you in quantity of items but we don't plan your party.
Yes. The customer is responsible to call MISS UTILITY.'s Office at the number 811 or https://www.missutility.net/ Please be advised that you are required to contact Miss Utility's office before you plan to dig - this also applies when staking/anchoring a tent, canopy, fabric shelter, or structure. After calling, your local utility company will mark (or spot) the location of underground utility lines at your installation site. Our tents' stakes are 10 to 12 inches deep into the ground. Our tent team need the site ready, marked and directed by the customer where to install the tent(s). If you think that can be any underground isse, please contact MISS UTILITY. Moments Party Rentals is not responsible and will not be held liable for any cost related to an underground issue, as stated in our quote, receipt and agreement.
We charge extra for delivery obstacles such as: Stairs, elevators, 20 feet away from the property and others. Please be advised that if customer doesn't mention when quoting with us or buying online and delivery team arrives and obstacles are on the way and were not informed charges will be duly applied.
Replacement fee is a penalty that automatically applies to ALL damaged items that ARE NOT COVERED BY DAMAGE WAIVER. Our team will communicate by email with customer and send a picture of the item damaged or communicate about an item that was not returned to us (lost/stolen).
After that we send an updated receipt with the charge for the item damaged and or lost.
After that we send an updated receipt with the charge for the item damaged and or lost.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence, you will be responsible for all damages up to and including replacement of the item, which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules.