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Making your party and event reservations at Moments Party Rentals is fast and easy. Browse through the website and explore all the categories, as you see items of your preference just click the "Add to Cart" button on every product page. When you click the checkout button a quote is going to be sent to your email and the order can be concluded. We also offer the option to send your quote if the customer so wishes. Please fill in one of our inquiry forms accordingly with your rental needs, as follows:
INFLATABLES: https://forms.gle/KhtMgihxKn45UWMB6
TENTS: https://forms.gle/z39MoggVp64vGaJw7
TABLES, CHAIRS AND OTHER RENTALS: https://forms.gle/4P7XodfKRhv4cHX6A
BACKDROP & DECOR:
https://forms.gle/P9EPBVJz5TkhUjqW8
INFLATABLES: https://forms.gle/KhtMgihxKn45UWMB6
TENTS: https://forms.gle/z39MoggVp64vGaJw7
TABLES, CHAIRS AND OTHER RENTALS: https://forms.gle/4P7XodfKRhv4cHX6A
BACKDROP & DECOR:
https://forms.gle/P9EPBVJz5TkhUjqW8
To guarantee your reservation, an immediate deposit of 50% of total order is required. Please be advised that items are only removed from inventory for your event after deposit has been placed. The remaining balance is due 2 (two) days before your event date. The balance will be charged on the credit card on file. We send an email reminder 4 days before your event, in case you opt to pay with another payment method, let us know after the reminder balance email.
We don't refund any deposit processed, but in the event of cancellation, the payment will be issued to your account as a raincheck to be used for a future event. The raincheck is good up to 1 year accordingly with timeframe cancellation was requested, penalty fee applies. All Tent orders cancellations are ONLY accepted up to 15 days prior to the event. All other rentals we require up to 7 days notice.Please be advised that events cancelled within less than 7 days, we retain 50% of the order as a cancellation penalty, the remaining balance is applied as a raincheck. If you cancel within 15 days, the cancellation penalty towards the raincheck value is 30%. Before that timeframe cancellation requests, no penalty fee applies.
Yes, delivery is available for orders of $100 and up. Please be advised there is a fee for all deliveries. The delivery fee is charged according to distance from our warehouse. Please provide as much information about delivery location as you can, obstacles, distance from the property incurs extra fees. If you don't meet the minimum required for delivery, you can always add more items or pay the difference to meet the requirement. Please be advised that we offer pickup option at the warehouse (not all items can be picked up at the warehouse). Contact our office for details.
Rental period is per day. It doesn’t mean 24 hours. If you want the rentals from 4:00 Pm rental period is until 10:00 of same day. Pickup is done the next day.
If you want to stay longer with the rentals, we charge full rental for the first day and 50% rental the second day forward. Please be advised that inflatables' rental period is 6 hours. We offer pickup service at the same day for venues (fee applies).
If you want to stay longer with the rentals, we charge full rental for the first day and 50% rental the second day forward. Please be advised that inflatables' rental period is 6 hours. We offer pickup service at the same day for venues (fee applies).
It is a fee that covers reasonable, accidental damage to the equipment incurred with normal use. It is required for ALL orders above $500 and ALL pickup orders. If you place your order online and doesn’t add the DW fee, please be advised that we will add the fee and charge card on file without notice. It is optional for orders below $500 that are delivered to event location. Damage waiver is not a liability insurance, it doesn’t cover missed, stolen or damages due to improper use. Please be advised that it doesn’t cover misuse, loss, or negligence. Damage waiver fee it is non-refundable.
Example of damage waiver covers:
* Minor damages: Items that are damaged through normal use such as table scratches, dishware chips, glassware cracks, etc.
* Breakage: Items broken through normal use such as broken handle, etc.
* Linens: Food and drink stains caused by normal use of linens.
Tent wear and tear: Physical damage caused by acts of nature (hail, rain, wind, snow) to the rented installed tent. DOES NOT cover any damage caused by the tent to the surrounding area, property, or other rental items. DOES NOT cover damages to customer installed tents.
Inflatables: Dirt and leaves caused by normal use of the units.
* Minor damages: Items that are damaged through normal use such as table scratches, dishware chips, glassware cracks, etc.
* Breakage: Items broken through normal use such as broken handle, etc.
* Linens: Food and drink stains caused by normal use of linens.
Tent wear and tear: Physical damage caused by acts of nature (hail, rain, wind, snow) to the rented installed tent. DOES NOT cover any damage caused by the tent to the surrounding area, property, or other rental items. DOES NOT cover damages to customer installed tents.
Inflatables: Dirt and leaves caused by normal use of the units.
Example of items NOT covered on damage waiver:
*Any missing items
*Theft, vandalism, or other dishonest acts towards rentals items either by you, person in your employ or a third party.
*Negligence such as items left out in the rain, items improperly secure during transportation, items dragged across rough surfaces, etc.
*Linens: Burn holes, wax, ink stains, tear, and excessive soiling of linens beyond normal use causing mildew. Item will be replaced and card on file will be charged. Linens are inspected and washed and damage is expected to be defined within 5 days of return of the rentals.
*Tents: Any damage not caused by weather such as rips and tears from sharp implements, excessive tape, paint, strings, or any other human caused damages.
*Inflatables: Any Drinks, candy, gum, lollipop, markers, or crayons can cause permanent damage and could cause additional charges to be applied.
*Use of spray SILLY STRINGS on or near the units. (Silly string can cause permanent damage to the material and will result on a significant charge to be paid by the renter)
*DON’T put water on a “Dry” inflatable (unless specified otherwise) as this could cause extreme damage to the bounce and cause additional fees to be applied.
*Any missing items
*Theft, vandalism, or other dishonest acts towards rentals items either by you, person in your employ or a third party.
*Negligence such as items left out in the rain, items improperly secure during transportation, items dragged across rough surfaces, etc.
*Linens: Burn holes, wax, ink stains, tear, and excessive soiling of linens beyond normal use causing mildew. Item will be replaced and card on file will be charged. Linens are inspected and washed and damage is expected to be defined within 5 days of return of the rentals.
*Tents: Any damage not caused by weather such as rips and tears from sharp implements, excessive tape, paint, strings, or any other human caused damages.
*Inflatables: Any Drinks, candy, gum, lollipop, markers, or crayons can cause permanent damage and could cause additional charges to be applied.
*Use of spray SILLY STRINGS on or near the units. (Silly string can cause permanent damage to the material and will result on a significant charge to be paid by the renter)
*DON’T put water on a “Dry” inflatable (unless specified otherwise) as this could cause extreme damage to the bounce and cause additional fees to be applied.
Please contact our office, call, text or email us for requesting a cancellation. Please be advised that we don't refund money to your account or credit card. We issue a rain check in your account in the amount of the deposit required good for up to 1 year. Please check our cancellation policy for deadlines in requesting. If you want to request to use your Rain check please be aware that is based on availability of inventory for your new date. If the delivery team has loaded the van and/or left the warehouse for delivery and client requests cancellation we won't issue rainchecks.
Yes, upon request and availability of the team we can provide a visit before the event. The fee for this service is $50 for events located within 25 miles from warehouse and $75 for events above 25 miles away.
No. We do not offer event planning services, we can provide inventory to a complete party and advise you in quantity of items but we don't plan your party.
We no longer balloon decoration services, but we have a professional we trust to refer to you. Please contact our office.
We charge extra for delivery obstacles such as: Stairs, elevators, 20 feet away from the property and others. Please be advised that if customer doesn't mention when quoting with us or buying online and delivery team arrives and obstacles are on the way and were not informed charges will be duly applied.
Replacement fee is a penalty that automatically applies to ALL damaged items that ARE NOT COVERED BY DAMAGE WAIVER. Our team will communicate by email with customer and send a picture of the item damaged or communicate about an item that was not returned to us (lost/stolen).
After that we send an updated receipt with the charge for the item damaged and or lost.
After that we send an updated receipt with the charge for the item damaged and or lost.
Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.